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The player from Ontario were waiting for a withdrawal for less than two weeks. However, their payout hadn't been gained still. The player had clarified that his KYC procedure were completed a yr ago and there was no further data expected from him.
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We contacted the casino, and its representative questioned the player to Call the assistance. However the player had done it just before, they ultimately educated us about obtaining the funds, thus we closed the criticism as solved.
Note: Consumer critiques might not completely reflect the casino’s high quality, as some casinos may perhaps test to write faux assessments to enhance their consumer feedback score, and there may also be sad gamers composing many negative evaluations to worsen the casino’s status.
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Following the participant communicated which the verification system were ongoing for about 6 months and expressed confusion around the On line casino's incapacity to browse the paperwork, the casino sooner or later approved the submitted files. The problem was resolved, and the criticism was marked as 'fixed' within the method.
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